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The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web Steve Mulder, Ziv Yaar
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He says to check out this book: "The User is Always Right: A Practical Guide to Creating and Using Personas for the Web." Michael Smith (@MikeSmithWeb) from Brookstone is up. Communicating Design: Developing Web Site Documentation for Design and Planning by Dan Brown. Автори: Стив Мълдър със Зив Яар (Steve Mulder with Ziv Yaar). How do we ensure that our Web sites actually give users what they need? The inmates are running the asylum. The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web by Steve Mulder , Ziv Yaar. A Practical Guide to Creating and Using Personas for the Web. Mulder, S & Yaar, Y (2010): The User is Always Right. The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web. About Face: The essentials of user interface design. Пълно име: The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web.